Last Updated: 07/10/25

Welcome to Optima Coaching (“we”, “us”, “our”).
These Terms and Conditions (“Terms”) govern your use of our website www.optima-coaching.com(“Website”) and our online fitness and nutrition coaching services, programmes, and digital content (collectively, the “Services”).

By accessing or purchasing from this Website, you agree to these Terms.
If you do not agree, please do not use our Services.

1. About Us

Optima Coaching is operated by a sole trader (Brook Nelson) based in the United Kingdom.
Contact email: info@optima-coaching.com

2. Our Services

We provide online fitness and nutrition coaching, customised plans, and downloadable workout content.
Services may include:

1:1 online coaching sessions or plans;

fitness and nutrition programmes (one-off or recurring);

digital downloadable materials;

monthly or subscription-based services.

We reserve the right to modify or discontinue any Service at any time without notice.

3. Eligibility

You must be at least 18 years old (or have parental/guardian consent if under 18) to purchase or use our Services.
By using our Services, you confirm that:

all information you provide is accurate; and you have the legal capacity to enter into a binding contract.

4. Payments and Billing

Payments are securely processed through Stripe.
For recurring plans, payments will be taken automatically on a monthly basis until cancelled in accordance with these Terms.

You authorise us to charge your chosen payment method for all applicable fees.

5. Cancellations and Refunds

You may cancel your monthly coaching plan at any time by notifying us before your next billing date.

Refunds:
All payments are non-refundable, except where required by law.
Under the UK Consumer Contracts Regulations 2013:

You may cancel a purchase before digital content is accessed or downloaded.

Once you access or receive the content, you lose your right to cancel.

Once coaching services have commenced or digital materials have been accessed, no refund will be issued.
Refunds may only be granted at our discretion in exceptional circumstances.

6. Digital Products

When you purchase digital content (e.g., downloadable workouts or plans), you receive a non-transferable, non-exclusive licence for personal use only.

You may not:

share, resell, or redistribute our materials;

copy, modify, or use them for commercial purposes.

All rights remain with us.

7. Health & Fitness Disclaimer

Our Services are for general information and fitness education only.
We are not medical professionals, and our content does not constitute medical advice.

Before starting any exercise or nutrition plan, you should:

consult a doctor or qualified health professional; and

ensure you are medically and physically able to participate.

By using our Services, you acknowledge and agree that:

you participate voluntarily at your own risk;

you are responsible for your own health and safety; and

B&BFitness is not liable for any injuries, illness, or damages arising from participation in any plan or use of our content.

Results will vary based on individual effort, health, and consistency.

8. User Responsibilities

You agree to:

provide accurate information when creating an account or making purchases;

use our Services only for lawful purposes;

not share your account or purchased content with others;

not attempt to copy or exploit any part of the Website or Services.

We reserve the right to suspend or terminate access without refund if you breach these Terms.

9. Intellectual Property

All content, materials, and media on this Website — including text, images, videos, graphics, and downloads — are the property of Optima Coaching (unless otherwise stated).

You may not reproduce, distribute, or commercially exploit our materials without written permission.

10. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for any loss, injury, or damage (direct or indirect) resulting from the use of our Services.

We make no guarantees about fitness outcomes or results.

We are not responsible for third-party interruptions (e.g., Stripe, hosting, or network issues).

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded.

11. Indemnity

You agree to indemnify and hold harmless Optima Coaching from all claims, losses, or expenses arising from your misuse of our Services or breach of these Terms.

12. Third-Party Links and Services

We may include links to or integrations with third-party services such as Stripe, social media, or content providers.
We are not responsible for the content, security, or practices of third-party websites.
You use these at your own risk.

13. Changes to These Terms

We may amend these Terms at any time.
Updates will be published on this Website, and continued use of our Services constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions about these Terms, please contact us at the email address provided on our Website.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other referenced documents, constitute the entire agreement between you and B&BFitness and supersede all prior understandings or agreements relating to our Services.